Redundant servers & telephony systems
Mitigate impact of hardware failures with backup systems.
Multiple communications paths & providers
Reroute communication chain around failures and break points.
Co-located concurrent facilities
Balances task load and prevents failure from localized disaster or outages.
Dedicated backup
facility
Disaster recovery scenario testing to enhance and improve our systems.
Leading edge technologies and the best people.
Employing leading-edge technologies and the best people, to ensure our customers are never left unprotected.
We go beyond the standards of Underwriters Laboratories (UL) or Factory Mutual (FM) with multiple, layered redundancies for all systems in our monitoring process. Contingency systems and protocols are in place for any possible failure in the communication chain.
With two concurrent facilities, staffed 24 hours a day, 7 days a week, we are able to manage the volume of communication should a local or regional disaster cause a sudden increase in volume. Two facilities also provides us with the ability to deliver failsafe monitoring – even in the case of a natural or man-made disaster.
Why we do it and why it is so important for your protection.
When it matters most, we want you to be protected. So for us, ‘industry standard’ is just the starting point. We go beyond standard to ensure you the fastest most reliable monitoring service available. Your safety is our primary concern.
When it matters most, we want you to be protected. So for us, ‘industry standard’ is just the starting point. We go beyond standard to ensure you the fastest most reliable monitoring service available. Your safety is our primary concern.
